Support

We usually reply within one business day.

Need a hand with Titan Smart Inventory or the Titan Stock Scan companion? Email us and include your device (Mac or iPhone), the app version, and a short description or screenshot.

Email support

Getting started

Create an organisation — set your reporting currency and valuation method (weighted average, FIFO or standard cost), then add your primary warehouse.
Add stock — enter items by hand, or use Import to bring a catalogue and opening balances in from Excel or CSV.
Scan — install Titan Stock Scan on your iPhone to count stock against Titan QR labels, then post the count back to the register.

Common questions

Do I need an account or internet connection?

No. The app is local-first — your data stays on your device and it works fully offline. No sign-in is required to use it.

What does the subscription unlock?

One subscription unlocks unlimited SKUs and warehouses, transfers and write-downs, every report, branded exports and printable QR labels, and the Titan Stock Scan iPhone companion. Tiers differ by team size. Billing is handled by the Apple App Store; your price is shown on the App Store subscription page for your region.

How do I restore a purchase?

Open Settings → Subscription and tap Restore.

How is my inventory valued?

Stock value = on-hand × unit cost, using the valuation method you chose for the organisation (weighted average, FIFO or standard cost).

Contact

Email nb165281@gmail.com.